Terms of Service

Welcome to Erisvi. These Terms of Service ("Terms") govern your access to and use of our website [www.erisvi.com] (the “Site”), and any purchases or interactions you make through it.

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of the Site

You agree to use this Site only for lawful purposes and in accordance with these Terms. You must not:

• Use our products or content for any unlawful or unauthorized purpose

• Attempt to gain unauthorized access to our systems or interfere with the operation of the Site

• Use false or misleading information when placing an order

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, especially if we believe behavior is abusive, fraudulent, or violates these Terms.

2. Product Information & Availability

All jewelry sold by Erisvi is handcrafted using genuine meteorite materials and 925 sterling silver. While we aim to display products accurately, colors, textures, and sizes may vary slightly due to natural differences and screen settings.

We reserve the right to modify, discontinue, or limit the quantity of any product at any time without notice.

3. Pricing & Payments

All prices are listed in [USD] and include applicable taxes unless stated otherwise. Shipping costs are calculated at checkout.

We accept secure payments via trusted third-party providers such as Stripe and PayPal. Erisvi does not store or process your full payment information directly.

4. Shipping & Delivery

We ship worldwide from [Morocco]. Estimated delivery times are provided at checkout, but delays may occur due to customs, weather, or carrier issues.

Buyers are responsible for any customs duties or import taxes incurred.

5. Returns & Refunds

We accept returns and exchanges in accordance with our [Refund Policy] . Customized or made-to-order items may not be eligible for return unless defective.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at contact@erisvi.com.

6. Intellectual Property

All content on the Site—including logos, images, product descriptions, graphics, and written copy—is the property of Erisvi and may not be used, copied, or reproduced without our permission.

7. Limitation of Liability

To the fullest extent permitted by law, Erisvi shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of the Site or products

• Delays or failures in performance beyond our reasonable control

• Damages resulting from misuse, modifications, or improper care of our products

8. User Submissions

If you submit reviews, photos, testimonials, or suggestions, you grant Erisvi a non-exclusive, royalty-free right to use, modify, and publish that content across our marketing channels. We may remove content at our discretion.

9. Privacy

By using our Site, you also agree to our [Privacy Policy], which explains how we collect, use, and protect your data.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Morocco], without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a new effective date. Your continued use of the Site constitutes acceptance of the revised Terms.

12. Contact Us

For any questions about these Terms, please contact:
📧 contact@erisvi.com